Promoting Equity and Trust
At Minot Coin and Bullion, we recognize the significance of instilling confidence and assurance in our customers throughout their precious metals dealings. In line with our values of transparency and customer-centricity, we’ve established a Market Loss Policy to address instances where market shifts may lead to financial setbacks for our clientele.
Policy Overview
- Market Fluctuations: Precious metals markets may witness changes in value due to a variety of factors, such as economic shifts, geopolitical occurrences, and supply-demand dynamics. These fluctuations are inherent in commodity investments and are not within our control.
- Policy Scope: Our Market Loss Policy extends to eligible transactions involving the buying or selling of gold, silver, platinum, palladium, and other precious metals conducted through Minot Coin and Bullion.
- Eligibility Requirements: To be considered under the Market Loss Policy, transactions must meet the following criteria:
- The transaction must fall within Minot Coin and Bullion’s business operations.
- The client must have complied with the terms and conditions outlined in the transaction agreement.
- The market loss incurred must be directly linked to fluctuations in prevailing market prices of the relevant precious metals.
Policy Terms:
- Reimbursement Assessment: Should a client encounter a market loss on a qualifying transaction, Minot Coin and Bullion will evaluate the circumstances on a case-by-case basis to determine eligibility for reimbursement.
- Notification Obligation: Clients must promptly inform Minot Coin and Bullion of any potential market loss within a reasonable timeframe following the transaction.
- Submission of Documentation: Clients seeking reimbursement under the Market Loss Policy must furnish supporting documentation, including transaction specifics, market price shifts, and any relevant correspondence with Minot Coin and Bullion.
- Reimbursement Options: Depending on the particulars of the case, Minot Coin and Bullion may provide reimbursement in the form of credit for future transactions, partial compensation, or other mutually agreed-upon arrangements.
Exclusions:
- Speculative Ventures: Transactions involving speculative trading, margin trading, or leveraged positions are exempt from the Market Loss Policy.
- Third-Party Services: Minot Coin and Bullion bears no responsibility for market losses incurred through third-party services, including custodial accounts, storage facilities, or independent financial advisors.
Policy Updates:
Minot Coin and Bullion retains the right to update, amend, or revise the Market Loss Policy as necessary to reflect alterations in market conditions, regulatory mandates, or business protocols. Any policy updates will be communicated to clients through our website or other suitable channels.
Contact Us:
For inquiries regarding our Market Loss Policy or to report a potential market loss, please reach out to us. We are committed to addressing your concerns and ensuring a transparent and equitable resolution process.